General
In these terms and conditions ("the Conditions") words such as us", "we" "our" refer to Rine Philbin Art and words such as "you" and "your" mean you, the Rine Philbin Art customer, using our Online Store. The Conditions apply to purchases made through the Online Store. You are advised to read these Conditions every time you intend to make a purchase as the Conditions may change from time to time. When you place an order with us you will be accepting the Terms and Conditions.
Accuracy of Prices and Product Descriptions
All prices are quoted in Euro. Any delivery charge applicable to your order will be specified to you prior to your concluding your order. We are always committed to display the colours of our Products accurately on the Site, but the actual colours you see may be affected by your monitor and we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product you receive.
Purchase
By placing an order with us, you confirm to us that you accept these Terms and Conditions, that the information that you provide to us is true, complete and accurate, that you are 18 years of age or older, that you are lawfully permitted to use the credit/debit card details of which you have provided to us and that the relevant account contains sufficient funds to cover the cost of your purchases. By entering in a sales contact with us, we have the legal obligation to supply goods that are in conformity with the contract. All products sold on this website are new.
Delivery
Our goods are delivered to the address as specified by you in the online order. We are not liable to you for any delays in deliveries or for ensuring personal delivery to you. In the event of delay or non-delivery of products you should contact us immediately and we will assist you in resolving the matter.
Payment
Goods are owned by Rine Philbin Art and are in the full ownership of Rine Philbin Art until paid in full and delivered to the customer. Payment of the goods have to be made in full before delivery.
Right to cancel / Refunds
After notifying us, the artwork must be returned immediately & be received by us within 14 working days of receipt of original delivery to you.
In the event of a return, you must pay for delivery both ways (to you & back to the seller).
Artwork is returned at your risk and cost.
Returned artwork which is damaged or not in its original condition will not be refunded.
Currently, there are no returns on
swapped artwork,
special offers or deals,
special orders,
commissions,
artwork which has been specially altered at the buyer’s request or
artworks shipped outside the E.U., U.S.A or Canada.
When the artwork has been returned to the seller in its original condition, we will refund the full cost of the artwork to you.
Please provide following information when informing us:
Where possible, package the artwork in its original packaging or similar quality packaging.
Include our delivery slip in the package.
Retain all receipts & notifications relating to the artwork.
Remember, you are responsible for the safe return of the artwork to the seller.
— Ordered on[*]/received on [*],
— Name of buyer(s),
— Address of buyer(s),
— Date
Effects of cancellation
You must pay all costs relating to the return of the artwork to us.
The cost of shipping the artwork back to you may be more than it cost to ship the artwork to you. We do not set the cost of return delivery as it is dependent on third party services and prices.
We are not responsible in any way for damaged or undelivered returns.
Artworks valued over €750 will incur an additional surcharge of 2% to cover insurance costs.
Once the artwork is safely received you will receive a full refund less delivery charges (both ways).
Cancellation prior to dispatch
If you cancel your order prior to dispatch we will refund you within 14 days from the date of cancellation of your order.
Providing your order has not been dispatched you will not be charged for any postage costs.
If your order has already shipped we cannot cancel your order. Please see our Returns policy above for more details.
Cancellations cannot be made on swapped artwork, special offers or deals, special orders, commissions, artwork which has been specially altered at the buyer’s request.
Damaged Goods
What do I do if my artwork is damaged in transit?
If a damaged artwork has been delivered to you, please email us within 24 hours of receipt.
Please keep all original packing materials.
We will then advise you on the return of the artwork to us.
When the artwork has been returned to us, we will refund the full cost of the artwork & the cost of delivery to you.
Disclaimer
Rine Philbin Art shall not be liable to any person for any loss, harm to a person or damage that may arise from the use of our products sold on this web site and from fraud or fraudulent misrepresentation.
We are not liable for damages or losses to you as a result of any Force Majeure Event.
Copyrights
Rine Philbin Art holds all intellectual copyrights on their products.
All offered products are the exclusive property of Rine Philbin Art.
© 2018 Rine Philbin Art